Customer Help for Subscribers

[CELTICWATCHER]

I have recently started a subscription with Total Film and apart from the first issue the next two have never been delivered without me having to phone up, which usually means waiting for 30 mins for someone to answer!! Is their a problem with my subscription or am I having to do this every month, which seems to defeat the object.

P.S. STILL WAITING FOR THE CURRENT ISSUE TO ARRIVE AND GETTING BORED (maybe empire will deliver on time)