Customer Help for Subscribers

[Firedragon76]

Originally Posted by Jeffbiscuits

I know they delayed sending out sub copies for a few days to keep the iPad launch and exclusive Batman stuff secret. I still received mine last week. You should have it by now.

I had quite the laugh when I got the email about the delay. I usually get my issue when it's even been in Austrian stores for two weeks, so delaying international delivery really wasn't necessary

[peddie44]

Have people had their subscription issue through yet this month? I've seen it's on sale but mine hasnt arrived

[Firedragon76]

Originally Posted by peddie44

Have people had their subscription issue through yet this month? I've seen it's on sale but mine hasnt arrived

Got mine on Tuesday.

[Jeffbiscuits]

I think i got mine through more than a week ago.

[Lizhawkins]

Originally Posted by peddie44

Have people had their subscription issue through yet this month? I've seen it's on sale but mine hasnt arrived

Any luck with your subs copy, peddie?

It could very well be lost in post. If it hasn't arrived yet, you should contact the Subscription Helpline or drop them an email:
0844 848 2852
contact@myfavouritemagazines.co.uk

Phone lines are open:
Monday-Friday 0800-2130
Saturday 0800-1600

Make sure you have your subscription number to hand.

I would probably do it sooner rather than later because there are only a certain number of subscriber copies available each month.

[peddie44]

No I've not had anything yet, I'll get on to the subscription team, thanks Liz

[WatfordRich]

How do I go about getting a new copy of issue 200? I have bit my lip for long enough but this one came through my letter box in a right state.

[WatfordRich]

Anybody?

[Lizhawkins]

Hi WatfordRich,

Apologies for not replying sooner.

If you have any problems with a subs copy, contact the Subscription Helpline:

0844 848 2852
contact@myfavouritemagazines.co.uk

Phone lines are open:
Monday-Friday 0800-2130
Saturday 0800-1600

Make sure you have your subscription number to hand.

Liz

[WatfordRich]

Hi Liz

Thanks for the info you gave me.

My replacement of issue 200 came today. However......I have been sent the standard issue, not the subscribers issue. Please can you look into this for me.

regards

Rich